Frequently Asked Questions
Everything you need to know about our luxury tailoring and delivery services.
What is your standard shipping policy?
We offer standard and express delivery options worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping timelines vary by destination.
How do I return an item that doesn't fit?
We offer a 90-day returns guarantee. If you are not completely satisfied with your purchase, you can return the item in its original condition for a full refund or exchange.
Do you provide a custom tailoring or alteration service?
Yes, we offer a professional sleeve shortening service on most of our formal shirts and can adjust trouser lengths to ensure the perfect fit before dispatch.
How can I find my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements for neck, chest, and waist to help you choose the right fit.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna.
Are your fabrics sustainably sourced?
We are committed to quality and ethical sourcing. Most of our shirts are crafted from 100% fine cotton, and we prioritize suppliers who adhere to high environmental and social standards.